Before dispatching your goods to have you pop into any of our Kiwi Chemist stores, our Kiwi Chemist Team will inspect and cross-check that your items area all ready to go! This is to ensure that you will receive all your ordered products and they are in mint condition
Order placed between 9:00am - 3:00pm (Monday to Friday) will be ready within the same day depending on the item availability. To choose Click & Collect service, when you reach the checkout, select Pick up from the Delivery Options. You will then be asked to nominate a local Kiwi Chemist stores to collect your items from.
You will then receive an email notifying you on your success in placing an order and once your order has been dispatched and is ready for collection. In cases where the stock is not available, our Kiwi Chemist representative will contact you via phone.
To collect your item at your nominated Kiwi Chemist store, please have your ID, the dispatch email or your order number with you. Alternatively, you can have someone else to collect your order as long as they have your ID and order information.